Getting to the next big small thing

Startups are a constant tug between hyperbole and reality. One day you might be wearing many hats and completing a series of tasks that you didn’t know were on your plate that morning. Another day you might be thinking of the Next Big Idea. Which is real? Both of these things are very real every…

The next product wave will be invisible

This might seem strange, but in my experience some of the best products I depend on are invisible. What do I mean by invisible? I mean that I give then access to information and they provide value with no work on my part. “Set it and forget it” apps or services are the most obvious…

What tools and skills do you value in your startup?

This post is a contribution to Startup Edition. Tools are a Commodity We could talk all day about the tools we use. Agile is Best! Pomodoro is Best! Pen and Paper is Best! Getting everyone in a room is Best! (You get the idea.) Because everything in a startup changes ALL THE TIME, it’s also important…

Please, fix all the broken things.

You should fix all the broken things in your product. You avoided some decisions in the past or made some decisions you might now choose to change, and now these broken things are still there. Your customers see this accumulated flotsam and jetsam and don’t think “you made the best decision you could have made…

The Art of the Status Update

What I did, what I’m doing, and where I need help Delivering a status update is a tricky thing. It’s really easy to overwhelm people with too much information, to leave things unsaid when you need more detail, and to leave out the “I need help” part of your message. So here’s a simple proposal,…