“Speak into the phone and let me know why you’re calling today.” “It sounds like you’re calling about tech support.” “Most problems can be solved in just one phone call by resetting your modem.” “Press 1 to reset your modem” “Please wait 30 seconds for your modem to turn off and on again.” “If you…
Category: Media Mind
Escaping from Messaging Hell
One Way to Escape from Message Hell Admit it — it’s really great to get the message you want, when you want it, and in the time and place that you want it. And that vision is usually hard to match. photo by https://www.flickr.com/photos/lexiestevenson/14115352937 Most Messaging is not Like This And it’s really horrible to get most…
Keep Twitter Weird
Twitter is the best open social media network there is. Unlike Facebook – which openly states that they control your newsfeed – the basic idea of Twitter is that you follow and find the news, content, and people you want to see. That’s changing – partly because Twitter is a chaotic mess – and partly…
There should be an App for a Personal API
There Should Be An App For That Apps and websites (and features) are becoming single function, best-of-breed experiences. And in the future (and the present) customers want to knit them back together into a mix-up of their own creation. Services like Zapier (http://zapier.com) and IFTTT (http://IFTTT.com) are just the start. These services enable a…
Short Messages About Breakfast Can Change the World
My first Tweet was a lot like yours: lame. At the time I wasn’t sure what to expect from a service that shared short 140 character bursts about nothing. It seemed mostly like an echo chamber – where you test what might happen if you respond into the void and hear an echo. And for…
