What if you had a conversation with your metrics about how to improve your business? Or more accurately, what if your voice-enabled agent asked you every day how you were doing?
A simple idea with with big implications
You might start with a simple question, like:
Hey Siri, how many widgets did we sell yesterday?
Ok Google, Which Customers Do I Need to Talk To Today?
And you might proceed to a more complicated idea, like:
Help me write a white paper to encourage more people to try my software today who match the “Small Business” segment.
In a few simple questions that you answer about your business you could determine what to do next, understand how things are going, and earn valuable insights you might not have anticipated.
Meh – you say – not possible. Objectives and key results are based on multiple variables that are difficult to correlate effectively. The metrics they are based on do not collect themselves. In addition, how would you isolate the behavior that drives these metrics?
This is a human-centric way of thinking. Because we’re used to the idea that machines are dumb calculators or not yet capable of building models to make the kinds of decisions we make every day, we discount the future that might happen if we create a model for decision-making that we train every day. Continue reading