5 Customer Strategy Questions You Must Ask

Your customers are the most important part of your business – without customers, your company wouldn’t exist – and your customer strategy is best built by talking to those same customers. By asking them (and yourself) the questions that matter, you’ll be able to make the best decisions for your business and for your customers….

Why you should always ask…

I get satisfaction from helping people to meet other people, and to helping them find answers (or at least ideas to help them) to the questions they’re asking. It opens up my horizons to all of the possibilities I haven’t yet considered. And yet I often hear from people I talk to that they don’t…

I’m not sure what Quora is for … and I use it anyway

I have no idea how to explain Quora to other people who like to try software.  Borrowing a turn from It’s this for That, I’ll try to explain with a few examples: It’s a Question and Answer site for People Who Don’t Normally Answer Questions; It’s Facebook for Encyclopedias; It’s a UX Mess for people…