If you love customers, set them free

This mailbox does not accept replies Do not respond to this mailbox. It is unmonitored. Fill out this form to unsubscribe. Press 4 to speak with an operator. No one is here to take your call at the moment. Do all of these things make your blood boil? When I first used the internet, I…

3 Lessons I learned about customer service from food allergies

“You don’t eat wheat?” As a person wtih a gluten intolerance who also really likes to go out to eat, I’ve heard many explanations (or off-putting remarks) from waiters, servers, and restaurant owners. I’ve also been treated to wonderful, unexpected displays of outstanding service in many other eating establishments where people have gone above and…