There is always more work to do.

This post is part of the Startup Edition series on Enterpreneurship What’s on your To-Do List? Right now you have something else to do. Later today you will also have something else to do. And tomorrow you will have the opportunity to pick new things to do and catch up on the things you did…

Be right when someone asks.

This essay is written as part of the Startup Edition project – check out the other essays here. Think. When was the last time you were right? Absolutely, positively certain with no chance of being wrong. Now, think of the last time you knew you had the answer, and someone asked you to be right?…

The Customer Experience Report for Jan 26, 2013

Hello! I’m sharing insights about customer experience. Please let me know what you like, don’t like, and if you’d like to subscribe, you can get an email in your inbox here. The Customer Experience Report January 26, 2013 – An Occasional Newsletter (Vol. 2, No. 1) Rules for Better Customer Experience: Hacking Your Brain Brad Feld…

You should learn to code today

What can you get done in a day, or a weekend? Today, I learned how to call my phone automatically today with a REST API and to play background music when the caller picked up. Yeah, you say, that’s easy if you know how to use Twilio (which is what I used) but the interesting…