We do startups because we can’t not do startups.

This essay is written in collaboration with Startup Edition – find this week’s essays here. The startup life seems glamorous from afar, and sometimes from up close. There are rebels, pirates, and ninjas here. There are rags-to-riches stories and others who fall from grace after flying too close to the sun. In short, there are all of the…

They found me through Quora? An Unexpected Job Opportunity

Quora is a great place to post questions to knowledgeable folks and to answer questions that are interesting to you. So when I wrote an answer to Twitter: Is Twitter an effective customer service tool? (by the way—it’s awesome for that) I had no idea that a post I wrote in March about customer care…

It’s time to work yourself out of a job.

Imagine if one day, you walked into your office (or opened your email or received a text message or a phone call with the following information: Congratulations! You’ve worked yourself out of a job. Now, what will you do next? I don’t mean to make light of this situation totally – if it’s a layoff…

Why I love working in Seattle

Pioneer square Originally uploaded by gregmeyer Working in the city of Seattle in the Pioneer Square area is a bit gritty. It’s nothing like gliding to work in the gleaming eastside office towers of Bellevue, pulling into the parking garage, and going up 16 floors of a LEED certified building. Instead, it’s a bus ride…