Why Instagram Should Not Have Added Video

On the perils of changing an existing, highly engaging product. This is a response to this week’s Startup Edition question: “How do you build engaging products?” Facebook has a history of experimentation – changing things wholesale for large groups of users – and of changing the service so that it stays novel and rewards customer…

I’m keeping my Instagram account: here’s why.

If you opened a web browser and saw the news today, you’d see outrage at the proposed changes to the Instagram Terms of Service, a response from the Instagram team, many people on many social networks vowing to move, archive, or otherwise change their photos in response. I’m not sure what your assumption was all along when…

We carry instant memories with us

If you’re like me, you’ve gotten into the habit of carrying your phone most everywhere you go. You use it to make notes, to answer emails, to view Facebook (too often), and to take photos. I used to wonder how we would be able to have multiple devices with us when we went places, and…

The Power of a Pause

At first glance, it seems like any other beach scene you’ve ever noticed. And then – right when you’re not expecting it – there is a strange and wonderful pattern in the water right in front of you. You only see it when you’ve unfocused a bit, and it’s only there for a minute –…