Information Maven: Greg Meyer

Finding, capturing, and categorizing information (and trying to make sense of it).

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  • Customer Success
    • Read the Customer Experience Report
    • What is Customer WOW?
      • A Guide to Becoming a WOW-Maker
      • How Do You Deliver WOW?
      • Customer Experience is Not Rocket Surgery
    • Building a Minimum Viable Beta
      • What’s the Point of a Beta Product
      • How to be a Better Beta Tester
      • Running a Usability Session
    • Customer Strategy
      • What’s the ROI of a Community?
      • What’s a Community Manager’s Secret Weapon?
      • The 5 ‘A’s of Service
      • Can You Build Great Service at Scale?
      • What’s a Customer Experience Manager?
  • Agile Marketing
    • Ready, Fire, Aim – an Agile Manifesto
      • #1 – Deliver What People Need
      • #2 – The Product You Deliver Will Change
      • #3 – Keep Solving the Same Problem
      • #4 – It’s Better When Customers Say So
      • #5 – Always Build Content
      • #6 Business and Dev Folks Need To Talk
      • #7 – Communicate Well and Get More Done
      • #8 – Get it Right 98% of the Time
      • #9 – It’s Your Job To Make Yourself Better
      • #10 – Keep the Marketing Simple, Stupid
      • #11 – Begin with the Answer In Mind
      • #12 – When in Doubt, Punt
      • More About Agile Marketing
    • Product Thoughts
      • Experience Products, Don’t Explain Them
      • Pinterest is Brilliant
      • You Don’t Need a Business Plan Yet
      • Does a product have to be mainstream?
      • Limiting Customer Choice is Good
      • Ideas are a Dime a Dozen
      • Why Your Product Needs to be 10x Better
  • Bright Ideas
    • The API of Me
      • The Future of the Address Book
      • Can you trust what you read on the Internet?
    • Jones Soda
      • Limited Edition Soda
      • Turkey Soda is the Future of Marketing
    • Standing Desk
      • What’s it like to work at a Standing Desk?
      • Why You Need to Move Around More
    • Productivity
      • Automate What You Do A Lot
      • Tiny Habits
      • Checklists Help You To Be Less Stupid
      • Hack Your Note-Taking
      • Perfect is the Enemy of Done
  • On Startups
    • The Circle of Startup Life
      • The Startup of You
      • Build a Startup in 54 Hours
      • How to Work Yourself Out of A Job
      • On Startup Success
    • Being a Connector
      • 3 Parts to a Great Introduction
      • Say Thank You
      • 3 Things to Make Your Email Better
      • Connect Online to Connect Offline
      • Why Your Social Graph Should Be Bigger
  • About
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    • Looking for Perspective?
      • Your Next Ten Posts
      • Why Whiteboard?
      • Change Yourself and Change the World
    • Photography
      • Photos on Flickr
      • Photos on Instagram

What I learned from a day as an elementary school volunteer

April 23, 2013 #usguys community community service dad elementary school school volunteer watch d.o.g.s. Leave a Comment

Don’t let good customers make bad decisions

Photo by http://www.flickr.com/photos/90585146@N08
April 18, 2013 business customer choice customer experience decision fatigue decisions Leave a Comment

Please, fix all the broken things.

FAIL stamp
April 10, 2013 #thankyoueffect broken cringe item customer customer experience fail happiness Leave a Comment

Be More Awesome By Following Up

photo by http://www.flickr.com/photos/sergiu_bacioiu/
April 4, 2013 thank you #thankyoueffect awesome follow up woody allen quote Leave a Comment

Things I carry: using what’s in your bag and in your head.

April 4, 2013 life hacks #thingsIcarry what's in your bag essential tips 1 Comment

What’s the best way to learn about new products?

photo by http://www.flickr.com/photos/globevisions/
April 2, 2013 blogging buying crowdsourcing efficiency gadgets lifehack product decisions technology yabbly Leave a Comment

It seems like a small thing and adds up

photo by http://www.flickr.com/photos/thomashawk/
March 22, 2013 catalyst compassion customer support gift service thank you Leave a Comment

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Photos

googleGlass
photo by http://www.flickr.com/photos/maile/1773318
Take a look - the cost of Diabetes is pretty astounding Finish Line
a conversation among community manager types on Facebook photo by http://www.flickr.com/photos/robellisphotography/
photo by http://www.flickr.com/photos/miuenski/
photo by http://www.flickr.com/photos/auntie/ photo by http://www.flickr.com/photos/90155419@N00/
Photo by http://www.flickr.com/photos/90585146@N08 Photo by http://www.flickr.com/photos/lori_greig/
FAIL stamp
photo by http://www.flickr.com/photos/sergiu_bacioiu/ photo by http://www.flickr.com/photos/deeveeland/

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Information Maven: Greg Meyer
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